Delivery & Returns

Delivery

We usually send out all orders within 24 hours. Orders received before 2.45 pm will be dispatched same day. 
When you check out you have the option to choose between 1st class, 2nd class or Next Day Guaranteed delivery. Postage costs are based on the total weight of your parcel. International orders are also priced according to weight.

 

Returns

All items, with the exception of edibles, can be returned within 14 days of receipt as long as they are unopened and unused. In order to return goods please email [email protected] with details of your name, order number, date of order, items to be returned and reason for return. Please enclose a copy of your invoice in the package. Once the item(s) have been received we will process your refund.

You will have to bear the direct cost of returning the goods

You may also use this link for a cancellation request form if you require, but this is not obligatory.

Please send returns to

Louise Mason
6 Eastwood Rd
Leicester
LE2 8DB